What are the obstacles that complicate the task of managing a crisis situation?

Please answer the following questions just like you did in order #495506 with the numbered short paragraph with reference to the book Crisis Negotiations: Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections ISBN-13: 978-1455776474 ISBN-10: 1455776475. That was perfect. Thank you
The questions are in reference to chapters 8 and 9 and 10 of the book.

Corr 235 Unit 06
1. What are the obstacles that complicate the task of managing a crisis situation?
2. What are the differences and similarities of negotiations in prisons and other environments?
3. What did you learn from the two videos related to the Units Objectives?
(two videos Hostage negotiations at James T. Vaughn Correctional Center SAPD Crisis Intervention Training Video)
Unit Objectives At the completion of this unit the student will:
o Know who comprises the Hostage Negotiations team and their role.
o Understand the role of the Negotiations.
o Know the general types of intelligence important in Hostage Negotiations.