Write an executive summary.
This should be 1-2 pages in length. Please Note: Points will be deducted if you go beyond 2 pages in length.
Read the required chapter(s) of the textbook and any additional recommended resources. Some answers may require you to do additional research on the Internet or in other reference sources. Choose your sources carefully.
Kotter: Review entire eight step model
Porter-OGrady and Mallock: Chapter 8